OFFICIAL PLAYER SUPPORT

DEAD ZONE

Gameplay help, privacy choices, and support for the one-thumb survivor roguelite by Sean Lynch.

Quick help

Movement

Drag anywhere in the arena to move. Weapons automatically target the nearest threat. Keyboard players may use WASD or the arrow keys.

Dash

Tap the large Dash button to evade danger. It briefly protects the survivor and then enters cooldown. Its side can be changed on the main menu.

Progress

Complete waves to unlock chapters, survivors, mastery, weapon synergies, shelter rooms, and higher threat levels. Progress is stored on the device.

Offline play

Core gameplay can be played offline and has no account requirement. Advertising bonuses require a connection; progress and settings remain on the device.

Gameplay bonuses

Emergency revive, tactical reroll, and supply-crate offers are optional rewarded ads with displayed per-run limits. A reward is granted only after completion. Closing or failing to load an ad uses no claim and never blocks starting another run. The daily cache does not require an ad.

Troubleshooting

The game has no sound

Check the iPhone volume, Silent Mode, and whether audio is playing through another device. Close and reopen the app if audio does not resume after an interruption.

A bonus button is unavailable

Check your connection and privacy choices. Some bonuses also have a per-run or per-day limit. An unavailable advertisement never prevents starting another run or returning to the shelter.

I need to report an advertisement

Use the information or report control shown on the advertisement. You may also contact support with the approximate date, time, and a description or screenshot of the creative.

My progress disappeared

Version 1.0 stores progress locally. Deleting the app or clearing its storage removes that progress. Include your device model, iOS version, and what happened when contacting support.

The game is running slowly

Use FX: Reduced on the main menu, close other demanding apps, and allow the device to cool. Dead Zone can automatically enable a lower-effects performance mode.

Contact support

Open a support request

GitHub issues are public. Do not include passwords, payment-card data, government identifiers, private account information, or other sensitive information.

Helpful non-sensitive details include device model, iOS version, app version, steps to reproduce, and a screenshot with personal information removed.